• Casino Play at Alea Glasgow

Any question answered

If you’re a first time visitor to Alea Glasgow we want you to feel welcome and totally confident as you walk through our doors. And even if you’re an experienced hand, we know you may also have questions.

Based on our years of experience and feedback from customers, we have put together a list of commonly asked questions and relevant answers. We hope you'll find them useful, but if you can't find the answer to your question or need further assistance, please feel free to contact us and we will do our best to help.

DO I HAVE TO BE A MEMBER TO COME TO THE CASINO?

No, you don’t need to be a member to enjoy what the casino has to offer. And entry to the casino is free.

HOW OLD DO I HAVE TO BE TO ENTER THE CASINO?

You must be 18 years of age or over to come to Alea Glasgow. This applies to all our facilities, including the restaurant. You will be asked to produce ID if you’re lucky enough to look 25 or under.

DO I NEED ID?

As we just mentioned, if you’re lucky enough to look 25 or under, undertaking cash transactions of £1,500 or more or signing up to our Total Rewards programme for the first time you’ll need to show a driving licence photo card or passport as ID.

WHAT’S THE DRESS CODE?

We want you to feel comfortable and ready to enjoy your visit to Alea Glasgow so we recommend a smart casual dress code.

DO I HAVE TO WEAR A JACKET?

No jackets are not required. And jeans and trainers are ok as long as they look neat and presentable.

DO YOU HAVE CAR PARKING FACILITIES?

Yes, we have free on-site parking facilities.

DO YOU HAVE WHEELCHAIR ACCESS TO THE CASINO?

Yes our casino has wheelchair access and disabled toilets.

WHAT ARE YOUR OPENING HOURS?

The casino, bars and restaurants are open 7 days a week.

Casino and Gaming:
Open 12 noon til 8am (except Christmas Day)
Gaming tables open Monday to Friday from 4pm to 6am, On Saturday and Sunday from 2pm to 6am


Restaurant:
Dinner Mon - Sat from 5pm - 11pm and Sun 3pm - 11pm


Long Bar:
Open every day from 5pm - 5.30am


Sports Bar:
The Sports Bar is open from 12noon till 8am, licensed from 12noon till 6am

WHAT GAMING FACILITIES DO YOU HAVE?

The main gaming floor has 17 gaming tables, which include Blackjack, Three Card Poker, Punto Banco, Pai Gow and American Roulette. There are 20 state-of-the-art electronic gaming machines and 20 for Electronic Roulette. For more information about Poker and tournaments, please visit the Poker section on the website.

IF I DON'T WANT TO GAME, WHAT ELSE CAN I DO?

We have a fantastic Top Table Award-winning restaurant offering various menus. The Casino Bar and Sports Bar are fully stocked with wines, beers and spirits plus an extensive cocktail menu. We have the latest audiovisual sound system and for sports fans we have our massive TV screens showing all the major sporting events.

I’VE HEARD TOTAL REWARDS MENTIONED. WHAT ARE THEY?

Total Rewards is part of Caesars loyalty programme. Once signed up, you earn Reward Credits every time you play, eat or drink at one of our venues. The more you earn, the greater your Tier status and benefits. You’ll get more return on your play than with any other casino group. We’ll even give you a free drink and gaming voucher when you sign up at Alea Glasgow.

DOES IT COST ANYTHING TO JOIN TOTAL REWARDS?

A: No, signing up to Total Rewards is free. Registration is quick and easy.

DOES MY TOTAL REWARDS CARD ENTITLE ME TO VISIT ANY OTHER
CAESARS ENTERTAINMENT CASINOS?

A: Yes, you can use your Total Rewards card at all Caesars Entertainment casinos nationwide (except for Playboy Club London, which is a private
members’ club).

I HAVE NOT VISITED THE CASINO FOR A WHILE. IS MY TOTAL REWARDS
CARD STILL VALID?

A: Your Total Rewards card will remain valid. However you need to have visited a casino within the last six months to keep your Reward Credits balance. Otherwise your balance expires.

I’VE LOST MY TOTAL REWARDS CARD. CAN I STILL ENTER THE CASINO?

A: Yes, you can still come in to the casino. Make sure you pick up a replacement card from Reception desk on your way in.

WHAT DOES MY TOTAL REWARDS CARD ENTITLE ME TO?

A: Every time you play Slots, Electronic games and table games you earn Reward Credits. These can be used for food, drinks and merchandise within the casino. To see all the rewards on offer at each casino, check out our Total Rewards section. You can also browse our Rewards catalogue in Reception at Alea Glasgow.

DO YOU REQUIRE ANY OTHER INFORMATION?

A: If you provide us with your email address and mobile number, we’ll keep you up to date with all our great e-offers and sms-specials.

I WANT SOME MORE INFORMATION, WHO DO I NEED TO SPEAK TO?

You can contact the team that you would like to speak to through our contact form.

Or you can write to us at:

The Marketing Department
Alea Glasgow, Springfield Quay,
Paisley Road,
Glasgow, G5 8NP
0141 530 2874

I HAVE A GROUP OF 20 PEOPLE WANTING DINNER AND DRINKS, FOLLOWED BY GAMING. CAN I RESERVE A SPACE FOR THE GROUP?

Yes, please contact our Events Team through our contact form or call us on 0141 530 9833

CAN I BRING A PARTY TO THE CASINO AND HAVE GAMING LESSONS INCLUDED?

Yes, we can give gaming tuition to your party. Please contact our events team through the contact form or call 0141 530 9833